READ FIRST

DOWNLOAD or PRODUCT SUPPORT

Must include A COMPLETE COPY of the sales receipt.

If you cannot locate your receipt on your computer, login to your PayPal account and copy/paste the entire transaction detail into your support ticket.

TECHNICAL or WEBSITE/BLOG INSTALLATION

HELP US to HELP YOU - please provide useful details and clues about your problem.

Remember - we cannot read minds. We do not have x-ray vision. Useful details will include but are not limited to:

  • a URL to your website or blog that isn't working

  • a URL to the salespage of your hosting company

  • a copy of any error message received

  • FTP or cPanel access if you want us to troubleshoot

    • Got it? Please click here to open a support ticket.

    We will be glad to help!

     

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